Security - Modifying Support PQR/BPQR
The first option will not allow the User to make changes to a PQR that has been used to create a WPS
The second option will allow the User to make changes to a PQR that has been used to create a WPS as long as the WPS entity state isn’t set to Approved
The third option will allow the User to make changes to any PQR and is the default state. This is the existing User functionality.