Report Troubleshooting: Report Fonts are Crowded (Deprecated)

Occasionally the font on a report will appear smashed together when you create a PDF. This article will take you through the steps to adjust your computer's DPI and Display settings to resolve this issue.

Please check your Display DPI and Resolution Settings. The DPI should be set at 100% or 96 DPI. The text size should be set to "Smaller" or 100%. Either one or both of these settings can cause the creation of the PDF to be skewed or misaligned.

Windows 7/Vista

Right click on your Desktop and select the screen resolution option, then click the "Make text and other items larger or smaller" link.

a screenshot of the Windows display adjustment user interface

Select "Smaller-100%" and click Apply. You may need to restart your machine for the changes to take effect.

a screenshot of the Windows text size adjustment user interface

You will need to recreate any PDFs that were problematic. If the fonts are still crowded, return to the screen above and click the "Set custom text size (DPI)" link in the blue sidebar. This setting should also be at 100%.

a screenshot of the Custom DPI Setting user interface in Windows