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Our flexible

licensing

subscription model increases the benefits of our software. Because the software license key (SL key) can be placed anywhere on a network, the software can be used by those who need it on any computer in the network. Occasional issues do appear, however, so this article aims to walk you through those issues and their solutions.

Software is running in Demo mode

Check to be sure that your subscription has not expired. Access the CEI Portal and click on My Software Licenses. Green flags indicate current licenses, yellow flags indicate licenses SL keys that will expire soon, and red flags indicate licenses SL keys that have expired. If your license SL key has expired, you may click the link at the bottom of the Portal and visit the CEI online store, or you may email our sales department to purchase a new licenseSL key.

Only part of the software is available/working

If your company has an unequal number of licenses SL keys to certain modules, some users may find themselves operating in a partial demo mode. For example, if you have two licenses two SL keys for DesignCalcs Basic but only one license SL key for the Skirt Module, the first user to launch the program will use a license SL key for DesignCalcs Basic and the license SL key for the Skirt Module. The second user will only have access to the DesignCalcs Basic licenseSL key, so the Skirt Module will operate in Demo mode.

To remedy this situation, both users should exit the program and the user that needs the Skirt Module license Module SL key should then launch the software first.

Software was working when launched but is now in Demo mode/not working

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SL key is plugged in locally but no

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subscriptions are visible 

The primary functionality available within the ACC is the configuration of access to CEI's Flex License Keys. By default, the keys will "broadcast" licenses  SL keys to all systems on a network so any system on that network with CEI software and the Sentinel HASP driver installed will be capable of using the licensesSL keys. In a large network with multiple sub-networks or in the case of users remote accessing the network, additional configuration may be necessary.

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To connect to a license on another machine, select the Access to Remote License Managers tab. "Allow Access to Remote Licenses" and "Broadcast Search for Remote Licenses" should be selected. Select "Aggressive Search for Remote Licenses" to allow access to licenses to SL keys blocked by firewalls.

Enter the IP address of the system which has the physical key plugged into it. Press Enter and then type the machine name of that computer. Once the desired changes have been made, click Submit.

Hardware and software firewalls should be checked to verify that Port 1947 is open and accessible as well.

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